Azure and 365 Operations Analyst
Azure and 365 Operations Analyst
Kew is the world’s leading botanic gardens, at the forefront of plant and fungal science, a UNESCO World Heritage Site and a major visitor attraction.
We want a world where plants and fungi are understood, valued and conserved – because our lives depend on them.
We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone.
In support of RBG Kew's mission, you will be responsible for the upkeep and advancement of essential Azure and Office 365 cloud services. These systems are the backbone of our IT services, catering to both internal and external users. Your primary focus will be on Azure system design, installation, optimisation and troubleshooting. You will play a key role in aiding the IT team in the seamless delivery, monitoring, and management of our daily production environments. This includes enhancing system security, configurations, and maintenance, and ensuring that documentation is kept up to date.
More details
Accountabilities:
- Ensure the stability and security of the Azure cloud environment, addressing issues, while also fostering innovation in system management.
- Proactively report non-functional system incidents, maintain open communication with affected users and stakeholders, and diligently document requirements.
- Contribute to the strategic planning and execution of new solutions to boost productivity and reliability, integrating innovative proof-of-concepts into everyday operations.
- Share your expertise with the broader IT team, facilitating training, fostering innovation, and meticulously documenting systems and services within your area of responsibility.
- Collaborate with third-party stakeholders to drive improvements, embrace change, and enhance service delivery while actively promoting innovative approaches.
Essential
- Proficiency in working with Azure cloud services, including virtual machines, Azure Active Directory, Logic Apps, Functions, Azure App Service and Kubernetes.
- Hands-on experience with DevOps principles, including troubleshooting, Continuous Integration and Continuous Deployment (CI/CD) pipelines.
- Expertise in creating and maintaining Infrastructure as Code (IaC) with Bicep and Terraform.
- Knowledge and experience in managing and optimising Azure Synapse Analytics and Azure Data Lake for large-scale data solutions.
- Strong experience in administering Dynamics 365 (D365) applications and integrating them with other Azure services.
- Proficiency in managing connectivity between Azure, Azure DevOps, Dynamics 365, and Lifecycle Services (LCS) to support seamless operations and updates.
- Understanding of security best practices in Azure and Office 365.
- Proficiency in automating routine tasks using PowerShell or similar scripting languages to improve operational efficiency.
- Knowledge of network infrastructure, including TCP/IP, DNS, DHCP, and VPN configurations relevant to Azure
This role is based at Kew with the option of regular home working, subject to operational requirements.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
The salary for this position is £45,200 - £52,312 per annum, depending on skills and experience [Band E]
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.